Home / Security Cameras / Northborough, MA
Authorized Dealer
Galaxy IT & Marketing is an authorized Lorex dealer serving Northborough, MA. Every system we install records to a recorder in your building — no monthly subscription, and it keeps recording with the internet down.
Northborough is a short run from our Marlborough shop, and a recurring theme in the parts of town away from the main corridors is internet — because remote viewing is only as good as the upload speed behind it.
People are surprised that their internet plan matters. Downloading is what most connections are optimised for; sending video out of your building uses upload, which on many plans is a fraction of the download figure. Four 4K cameras streaming out simultaneously will saturate a modest upload and make the phone app stutter or fail — while the recorder itself is working perfectly.
The fix is not a bigger internet plan. It is configuring a lower-resolution substream for remote viewing while the recorder keeps the full-resolution copy locally. You get a smooth phone view and full quality on the footage that matters, which is the recording. Most installers never set this up, and the customer concludes the cameras are bad.
A local recorder keeps recording with the internet down — that is the central argument for an on-site NVR over cloud-only cameras. You lose remote viewing during the outage and get it back when service returns, but you do not lose the footage. For properties where outages are frequent, pairing the recorder with a battery backup means it also survives the power cut that usually causes them.
Along the commercial corridors the work is the standard mix — small retail, service businesses, contractor operations with a yard or a few vehicles. Entrance plate coverage on anything with vehicle access, standard interior set for retail. Being fifteen minutes away means service calls here are straightforward.
Almost always upload bandwidth. Your connection is built for downloading; sending video out uses upload, which is often a small fraction of it. Four 4K streams leaving at once will saturate it. The fix is a lower-resolution substream for remote viewing while the recorder keeps full quality locally — not a bigger internet plan.
Yes, with a local recorder. That is the main reason we use on-site NVRs rather than cloud-only cameras. You lose remote viewing during the outage and get it back when service returns, but the footage keeps being written the whole time. Add a battery backup and it survives the power cut too.
Fifteen minutes or so from our Marlborough shop, which makes it one of the easier towns on our board for both quotes and service calls.
Free walkthrough, written plan, no obligation. If your current cameras are fine, we will say so.
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